Service agreement for using STS Logistics dispatch services.
Last Updated: January 1, 2025
Please read these Terms and Conditions carefully before using STS Logistics' dispatch services or website. By engaging our services, you agree to be bound by these terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "Driver," or "you") and STS Logistics ("Company," "we," "us," or "our") governing your use of our truck dispatch services and website located at our online presence.
By engaging STS Logistics for dispatch services, submitting a contact form, or otherwise using our services, you agree to these Terms in full. If you do not agree to these Terms, you may not use our services.
STS Logistics provides third-party dispatch services to independent owner-operators and small carriers. Our services include but are not limited to:
STS Logistics acts as a dispatcher and intermediary between you and freight brokers or shippers. We do not act as a freight broker, carrier, or motor carrier. You remain solely responsible for the safe and lawful operation of your vehicle and the transport of any cargo assigned.
As a client of STS Logistics, you agree to:
Dispatch fees and payment terms are established in your individual service agreement or dispatch contract with STS Logistics. All fees are due as specified in your service agreement. Failure to pay fees as agreed may result in suspension or termination of services.
STS Logistics reserves the right to modify its fee structure upon reasonable notice to existing clients.
By providing your mobile phone number and opting in to SMS communications, you consent to receive text messages from STS Logistics related to dispatch services, load assignments, and account notifications. This consent is not a condition of receiving our dispatch services.
You may opt out of SMS communications at any time by replying STOP to any message from us. After opting out, you will receive a confirmation message and no further SMS messages will be sent. To opt back in, reply START or contact us directly.
Standard message and data rates may apply based on your mobile carrier plan. STS Logistics is not responsible for any charges incurred from receiving our SMS messages.
For complete SMS terms, please review our SMS Policy.
STS Logistics provides dispatch services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the availability of loads, rates, or the performance of any specific broker or shipper.
STS Logistics is not responsible for and shall not be liable for:
To the fullest extent permitted by applicable law, STS Logistics' total liability to you for any claims arising out of or related to our services shall not exceed the total dispatch fees paid by you to STS Logistics in the three (3) months preceding the claim.
In no event shall STS Logistics be liable for indirect, incidental, special, consequential, or punitive damages, even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless STS Logistics and its officers, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of our services, your violation of these Terms, or your transportation activities.
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared in connection with the provision of dispatch services. This includes load details, broker relationships, rate information, and business practices. This obligation survives termination of the service relationship.
Either party may terminate the dispatch services relationship upon reasonable written notice. STS Logistics reserves the right to immediately terminate services if you:
Upon termination, outstanding fees remain due and payable.
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising from these Terms or our services shall first be addressed through good-faith negotiation. If resolution cannot be reached, disputes shall be submitted to binding arbitration in accordance with the American Arbitration Association rules, conducted in North Carolina.
Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency between you and STS Logistics. You are an independent contractor, and you are solely responsible for your own taxes, insurance, and compliance obligations.
STS Logistics reserves the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised "Last Updated" date. Material changes will be communicated via email or SMS where appropriate. Continued use of our services after modifications are posted constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.
These Terms, together with any service agreement or contract you have entered into with STS Logistics, constitute the entire agreement between you and STS Logistics regarding our services and supersede any prior understandings or agreements.
For questions about these Terms and Conditions, please contact us: